Privacy Policy

  This privacy notice explains how we collect, use, and protect your personal information.

• Contact details
• Information we collect, use, and why
• Legal Basis and Your Data Protection Rights
• Where we get personal information from
• Data Retention
• How to complain

Contact Information

Email:
info@beyondcleaninnovations.co.uk

Information We Collect, Use, and Why

We gather and use the following personal information to deliver our products and services, including shipping:

• Names and contact details
• Addresses
• Website user data (such as browsing behaviour and cookies)
• Photographs and video recordings

Legal Basis and Your Data Protection Rights

Under UK data protection laws, we must have a lawful reason to collect and use your personal information. 

The UK GDPR lists several lawful bases, and you can learn more about them on the ICO’s website.

The lawful basis we rely on influences your rights regarding your personal data. Below is a summary of your key rights, with more details available on the ICO website:

• Right of Access: You can ask us for copies of your personal data and information about where we get it and who we share it with. Some exemptions may apply.
• Right to Rectification: You can request corrections or deletion of inaccurate or incomplete data.
• Right to Erasure: You can ask us to delete your personal data.
• Right to Restrict Processing: You can request limits on how we use your data.
• Right to Object: You have the right to object to how we process your personal data.
• Right to Data Portability: You can ask us to transfer your personal data to another organisation or to you.
• Right to Withdraw Consent: If we rely on your consent, you may withdraw it at any time.

We will respond to any data rights requests promptly, usually within one month.

To exercise any of these rights, please contact us using the details above.

Our Legal Basis for Using Your Data

We collect and use your personal data based on:

• Consent: We only process your data when you have given us clear permission after receiving all necessary information. You have the right to withdraw consent at any time.

Sources of Personal Information

We obtain personal data directly from you.

Data Retention

Personal data is only kept for as long as is necessary for the purpose for which it was collected.

At the end of that retention period, your data will either be deleted completely or anonymised, for example by aggregation with other data so that it can be used in a non-identifiable way for analysis and business planning.

A record of works will be kept for 5 years to comply with legal and tax obligations.

How to Complain

If you have concerns about how we handle your personal information, please contact us using the details at the top of this notice.

If you remain dissatisfied after contacting us, you can raise a complaint with the Information Commissioner’s Office (ICO):

ICO Contact Details:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint